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LINUX L1 Support Engineer

0 - 4 Years

Mumbai


Job Description

We have following requirement.


We are looking for candidates for Support Engineer position.
Position Name: Support Engineer


Linux certified (preferred), up to 1 year experience in L1 support or both.

Able to work in shifts 24/7.

Participate in systems support based on an on-call rotation model ensuring availability.

Excellent interpersonal and organizational skills

Able to communicate effectively internally and with clients overseas

Knowledge of ITIL Processes

Responsibilities:

Linux/Windows Operations & Service Desk request handling

General IT Administrative tasks: Create, change and delete accounts, groups, projects, repositories, etc.

Linux/Windows Patching tasks, Server Setups/Rundowns (VMs & PSs)

Backup verification, Software Compliance and Antivirus status checks & Incident management

Infrastructure Health Monitoring (VCenter-Sphere), Escalate Non-Standard Service Requests

Inventory management CMDB using GLPI tool.

Knowledge &/or Hands on Active Directory, JIRA & Confluence, ANSIBLE is required

Event Management, Log Management (Review logs and create incidents) & Design website security policy

Create service level agreement (SLA) and Service Desk (SD) reports.

Writing Knowledge Base entries as and when expected & Platform Documentation

Knowledge of Cloud Operations & Processes is a big Plus

Basic Knowledge of various Monitoring/Deployment/Virtualization tools is required

Good knowledge of Microsoft Office especially Excel



Note:

1. Passports: Required(at least applied)

2. Fresher’s with Linux certifications (L1 support) are also preferred.


Candidates from Western line are preferred, Central line can be considered(Dadar, Ghatkopar, Kurla, Vikroli)

Salary 2 Lac To 4 Lac P.A.
Industry IT Software - Application Programming / Maintenance
Work Experience 0 - 4 Years
Qualification Higher Secondary

Key Skills

Support Engineer

Company Profile

Contact Person Mr. Ranjeet Haldar
Mobile 9967389390

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