|Job Title||Service Coordinator AT ANDHERI EAST|
|Number Of Vacancy||2|
|Industry Area||IT Software - Network Administration, Security|
|Key Skills||customer support, Service Coordinator|
|Qualification||Other Bachelor Degree|
|Salary (Per Annum)||1 Lac 25 Thousand To 2 Lac 25 Thousand|
|Work Experience||1 - 2 Years|
|Job Requirement||Service Coordinator
Experience: 1 – 2 years
Salary: 15-18k pm
Only female Candidate.
• Resolve service calls using documented procedures.
• Handle routine help desk responsibilities and ensure time resolution as per Senior Management's Services.
• Attend help desk calls through mail and calls, revert them and troubleshoot 1st level problems..
• Attend support calls, solve routine issues and escalate complex issues based on priority.
• Develop, execute and follow IT operational policies, standards and work instructions for customer support.
• Ensure customer satisfaction through continuous status information.
• Coordinating wit engineers for remote support and diagonasing networking issue, hardware and software issue and forwarding calls to particular team.
• Work as a part of operational team and respond to end-user issues.
• Troubleshooting the desktop related issues and configuration of OS, outlook.
• Taking necessary actions on complaints received from client based on technical data available from various tools and resolving through field engineer.
• Configuring and managing backup & procedure, evaluating software's.
|Job State / U.T.||Maharashtra|
|Job City||Mumbai, , Thane, Mumbai Suburb|
|Company Name||SUNIL MANPOWER SERVICES|
|About Company||IT COMPANY|
|Contact Person||MR. RANJIT|
Room No. 25, Laxmi Society, V.M Road, Near Mithibai College, Vile Parle (West), Mumbai, Maharashtra - 400056, India
Mobile : +91 - 9930355075 , +91 - 7039864478
Phone : +91-22-65301010
E-mail : email@example.com