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Service Coordinator AT ANDHERI EAST


VACANCY DETAILS

Job Title Service Coordinator AT ANDHERI EAST
Gender Preference Female
Number Of Vacancy 2
Industry Area IT Software - Network Administration, Security
Key Skills customer support, Service Coordinator
Qualification Other Bachelor Degree
Salary (Per Annum) 1 Lac 25 Thousand To 2 Lac 25 Thousand
Work Experience 1 - 2 Years
Job Requirement Service Coordinator
Experience: 1 – 2 years
Salary: 15-18k pm
Location: Mumbai
Only female Candidate.
Job Profile:
• Resolve service calls using documented procedures.
• Handle routine help desk responsibilities and ensure time resolution as per Senior Management's Services.
• Attend help desk calls through mail and calls, revert them and troubleshoot 1st level problems..
• Attend support calls, solve routine issues and escalate complex issues based on priority.
• Develop, execute and follow IT operational policies, standards and work instructions for customer support.
• Ensure customer satisfaction through continuous status information.
• Coordinating wit engineers for remote support and diagonasing networking issue, hardware and software issue and forwarding calls to particular team.
• Work as a part of operational team and respond to end-user issues.
• Troubleshooting the desktop related issues and configuration of OS, outlook.
• Taking necessary actions on complaints received from client based on technical data available from various tools and resolving through field engineer.
• Configuring and managing backup & procedure, evaluating software's.


JOB LOCATION

Job Country India
Job State / U.T. Maharashtra
Job City Mumbai, , Thane, Mumbai Suburb


COMPANY PROFILE

Company Name SUNIL MANPOWER SERVICES
About Company IT COMPANY


CONTACT DETAILS

Contact Person MR. RANJIT
Mobile 9967389390
Email ID sunilmanpowerservices1@gmail.com

Contact Us

Room No. 25, Laxmi Society, V.M Road, Near Mithibai College, Vile Parle (West), Mumbai, Maharashtra - 400056, India

Mobile : +91 - 9930355075 , +91 - 7039864478

Phone : +91-22-65301010

E-mail : sunilmanpowerservices1@gmail.com